All customers are requested to select an appropriate option of delivery charges while checking out. Orders will not be processed if an appropriate option of delivery has not been selected at the time of checkout.
Most local deliveries are done within 1-3 working days of receiving the complete payment for the order.
For products not in stock, customers are requested to write to us at firstname.lastname@example.org to pre-order/enquire.
Shipping within Hong Kong
- Free Delivery within Hong Kong for all orders above HK$500 (nett amount).
- A standard delivery charge of HK$50 will be applicable if the total order amount is less than HK$500.
- Customers who wish to pick up their confirmed orders from our showroom/office in Wong Chuk Hang may contact us at least 2 days in advance. Orders may be picked up on any business day between 10:00 am to 5:30 pm with prior notification.
- A minimum shipping charge of HK$200 will be applicable on all international orders.
- Additional shipping charges may apply for international orders depending on the country/location of delivery and volume/weight of the items. Customers may be informed by email or phone to make additional payments, if applicable. To ascertain estimated overseas shipping rates, please visit Hong Kong Post at http://www.hongkongpost.hk/en/postage_calculator/
- Certain items cannot be shipped to some countries due to country-specific restrictions. OMWorld will contact the customers or cancel the order after notifying customers in such cases.
- For all orders cancelled by OMWorld, for shipping reasons or otherwise, refunds may be issued less any charges incurred due to the usage of PayPal or any other bank service.
- By default, cheapest air shipment service will be offered.
- OMWorld will not be responsible or accept liability for any loss/damage incurred during transit of the items.
For further information on delivery & shipping, please contact us at:
T: (852) 2116 3229, (852) 2116 8210